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| About Us Redeyefrog.com your online source for, legal highs and loads more.Misuse and SafetyWelcome to Red Eye Frog. We specialise in legal herbal highs, herbal smoking mixes and mushroom growing kits, we also stock a great range of smoking papers, digital pocket scales and much more with products added on an almost daily basis.Telephone lines open from 9 - 4:30pm Mon - Friday, closed Saturday and Sunday. 01225 862010Orders placed before 4:15 will be sent the same day.You MUST be OVER 18 to use or buy from this site!1 We have a policy of not selling Goods to any person whom we believe may be under 18 years of age or whom we believe may misuse the Goods.2 You confirm that you are the named purchaser and at least 18 years of age, and understand that you will be committing an offence if you provide false information to us.3 You confirm that you do not propose to misuse the Goods or to supply the Goods to anyone you believe (i) may be under 18 years of age, or (ii) may misuse the Goods.4 We reserve the right to refuse to sell our Goods to any person who we suspect may misuse them.5 We reserve the right to refuse to sell our Goods to any person who we suspect may supply the Goods (i) to persons under 18, or (ii) to persons who may misuse the Goods.6 We reserve the right to refuse to sell or to limit the number of Goods sold to any person.7 Without prejudice to the generality of clause 8.5 or any defences which may be available to us, insofar as you disregard the risks associated with inhalation of Nitrous Oxide, the warnings and instructions.DisclaimerRed Eye Frog is a specialist mail order web site for use by responsible adults over the age of 18. Please be sensible with any products bought from our site, keep out the way of children or anyone who may be offended by the item.This site is not to be used by anyone under the age of 18. The customer in using this site, states he/she is aged 18 or over. Redeyefrog.com will not knowingly sell it's products to anyone under the age of 18.The customer must understand that many of the products offered by Redeyefrog.com are only sold for the intended use as botanical specimens for herbarium collections or legitimate botanical research, and for use as an incense or ornamental purposes. The customer must also understand that our products are not intended for human consumption. Redeyefrog.com reserves the right to refuse to sell any product that is for use for any other reason other than those stated above. "Redeyefrog.com" can accept no responsibility for the result of the use or misuse of any of the products displayed within this site or of any product we have supplied or for any incidental, consequential, special, or similar damages. The customer automatically accepts all responsibilities and is liable for any damage or injury caused by improper use of the product, including ingestion, or action taken by the purchaser in reliance on information or views either verbal or in literature, purchased from Redeyefrog.com.All information is supplied for educational, historical and scientific purposes only. It is not guaranteed to be factually correct. It is not our intention to condone, promote or incite the use of illegal or controlled substances. This website or forum should in no way be used to promote political or illegal activities. There may be certain substances and products advertised within this site may not be legal in all countries. We would request that all customers check the laws of their country before ordering products from our website. In no way do we wish users of the site to fall foul of laws regarding controlled substances.Redeyefrog.com does not wish to induce any persons to act in conflict with their national law and cannot be held responsible for those who do. The information contained in the forum are the views and opinions of the persons submitting the articles and is not necessarily the view or opinions of Redeyefrog.com, or it's employees.By continuing to use this site and the placing an order with us, the customer agrees to the above terms and conditions stated.Here at Redeyefrog.com we carry most items in stock at all times, and we aim to ship all orders the same say (orders placed before 4:15pm) via the method you select. We get great feedback about our service, and we have a good base of regular customers. We are comited to providing you the customer, the best products at the best prices all backed up with the best service.Order can be placed online 24 hours a day, alternatively give us a call and one of our friendly staff who will be more than happy to answer any question you might have.Credit card transactions are done on a secure page (www.secpay.com) so that your details are kept private and secure.If you have any comments, questions, or suggestions, please get in touchOur Contact details:Alex Benn - Manager.RedEyeFrog.comPhone:01225 862010Fax:01225 858083 |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.When you get to the final stage of the "Checkout" you will be taken to a secure page where you can type in your credit card details. This is the most secure way of doing this, and for your peace of mind, we only ever get to see the last 5 digits of your card number.We accept Visa, Mastercard, Switch, Solo, Visa Debit, Delta, Connect and JCB. |
| Shipping And Handling There are a few different options available for shipping. Standard - Normally either first class post, or Recorded first class post at our discretion.Royal Mail Special Delivery - Guarantees the item will be there next day by 12 noon. If the item is required very urgently, use this option, and call us to check stock.Business Post Insured Courier - Is normally used for all slightly larger or heavier items, normally takes one or two days.Saturday Delivery - If saturday delivery is required please call us to arrange, the costs are normally around £30, and is worth checking our stock before proceeding.All orders are sent in discrete packaging, either plain brown padded bags, or brown cardboard boxes. We don't stick any markings on the packages.We never sell on any of our sales data and the machines are cleared on a regulare basis. |
| Delivery Schedule We always try and keep everything in stock, and orders placed before 4:00pm will be shipped the same day, by the method you selected. See shipping and handling for shipping methods. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security For your peace of mind. When you place an order on the web, you must type your card details into the Secpay authorisation page. If your card is "Authorised", then we will never see your credit card details, only the last 5 digits. In the event of a problem, we may contact you, and manually process the order, then any documents with confidential information are destroyed straight away.If you need further re-assurance please click on the following link and read the article 'Why buying online is safe'.https://sisonline.unlv.edu/Share/Docs/Secured.html |
| Reaching Us If for any reason you would like to get in contact. We have a team of friendly and knowledgable staff who will help you with any problem or enquiry. To contact them you can phone, email, fax or write. The details are below.Phone: 01225 862010 International (+44 1225 862010)Fax: 01225 865083 International (+44 1225 865083) |
| Privacy Policy Red Eye Frog do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Machines are cleared regularly of all relevant information. |
| Returns Policy We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.FAULTY GOODSFirstly please call us in advance to obtain a returns number. As soon as we have the faulty item we will arrange a replacement to be sent out or a refund.RETURNS ADDRESSRed Eye FrogFarleigh House,Frome Road,Bradford on Avon.WiltshireBA15 1LE You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Royal Mail Recorded First Class or an over night courier. OUR RESPONSIBILITYWe will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control. We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong. You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. This does not affect your statutory rights as a consumer. |
| Remittance Terms We accept all of the following; Visa, Mastercard, Delta, Connect, Visa Debit, JCB, Switch or Solo. |
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